Privacy Policy

Privacy policy

Last Updated: 2025

Backup One values your privacy and is committed to protecting your personal and website data. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

a. Personal Information

When you sign up or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

b. Website & Technical Data

When using our backup services, we may collect:

  • Website files and databases

  • Server information

  • Backup logs

  • Error logs

  • IP address and location metadata

2. How We Use Your Information

We use your data to:

  • Provide automated backups

  • Monitor backup activity

  • Improve system performance

  • Detect threats and secure your website

  • Process payments

  • Provide customer support

  • Comply with legal obligations

3. Data Storage & Security

Backup One stores all data in:

  • ISO-certified EU data centers

  • Encrypted cloud servers

Security methods include:

  • End-to-end encryption

  • Secure access control

  • Multi-region redundancy

  • GDPR-compliant storage

We never sell your data to third parties.

4. GDPR Compliance

Backup One follows all GDPR regulations, including:

  • Data portability

  • Right of access

  • Right to deletion

  • Transparent processing

You can request data export or deletion at any time.

5. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Analyze usage trends

  • Enhance customer experience

You may disable cookies through your browser settings.

6. Third-Party Services

Backup One may integrate with:

  • Cloud hosting providers

  • Payment gateways

  • Security partners

These third parties follow their own privacy policies and comply with strict data protection standards.

7. Data Sharing

We only share data:

  • With trusted service providers

  • When legally required

  • To prevent fraud or cyber threats

We never sell, rent, or trade your information.

8. Data Retention

Backup data is kept based on your selected backup plan.
Your personal information is stored as long as your account is active or legally necessary.

9. Your Rights

You have the right to:

  • Access your stored data

  • Request account deletion

  • Update personal information

  • Object to data processing

Contact support if you wish to exercise these rights.

10. Children’s Privacy

Backup One does not knowingly collect data from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy as needed. All changes will be posted on our website.

12. Contact Us

For privacy questions:
📧 support@backupone.com
📞 +123-456-7890